King Food Delivery – PRIVACY POLICY
Last updated: June 15, 2025
As KingFood Delivery, we respect the privacy of our users and attach great importance to the protection of personal data. This privacy policy explains how your personal data is collected, used and protected under the Personal Data Protection Law No. 6698 (KVKK) and the European General Data Protection Regulation (GDPR) when you use our mobile application and services.
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1. What Data Do We Collect?
When you use our application, we may collect the following data:
• Personal Information: Name, surname, (we do not receive e-mail), phone number, delivery address
• Device Information: Device type, operating system, application version
• Location Information: Real-time location data for accuracy of delivery address (only when permitted)
• Payment Information: Payment is made by cash or credit card at the door. Credit card information is never collected or stored by us.
• Cookies and Similar Technologies: Can be used to improve user experience. There are currently no active cookies.
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2. Why Do We Collect Your Data?
The collected data is processed for the following purposes:
• Receiving, processing and delivering orders
• Providing user support
• Improving the quality of our services
• Complying with legal obligations (within the scope of KVKK and GDPR)
• Preventing fraud and ensuring system security
• Managing user complaints and requests
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3. Legal Basis (KVKK Article 5 and GDPR Article 6)
Your personal data is processed based on the legal grounds specified under KVKK and GDPR, such as;
• Your explicit consent,
• Being directly related to the establishment or performance of a contract,
• Being mandatory for the data controller to fulfill its legal obligation,
• Data processing is mandatory for the establishment, exercise or protection of a right.
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4. Sharing of Data
Your data is:
• Shared only with third parties necessary for the provision of the service (for example: payment providers, couriers).
• It can be shared with legally authorized public institutions and in accordance with the legislation.
• It will not be transferred, sold or rented to third parties except for legal obligations.
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5. Data Storage Period
Your personal data will be stored only for the required period in accordance with the legal regulations in force. After the order transactions are completed, personal data can be stored for 2 years. When the period expires or upon your request, the data will be destroyed.
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6. Your User Rights (KVKK Article 11 & GDPR)
As a user, you have the following rights:
• To learn whether your personal data has been processed
• To request information about your personal data if it has been processed
• To request correction of incorrect or incomplete data
• To request deletion or destruction of your data
• To object to the emergence of a result against you by analyzing your personal data only with automated systems
• To withdraw your explicit consent at any time
• To complain to the relevant supervisory authority (KVKK Institution for Turkey)
You can contact us using the contact information below to exercise all these rights.
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7. Security
Your personal data is protected by appropriate technical and administrative measures for data security. All user data is encrypted with SSL (HTTPS) protocol; our servers are protected by firewall and access control systems.
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8. Children’s Data
Our services are not directed to individuals under the age of 18. Personal information is not knowingly collected from children. If you are a parent or guardian and believe that your child has provided us with information, you may contact us to request the deletion of this information.
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9. Contact
If you would like to exercise your rights under the KVKK and GDPR or contact us regarding any privacy concerns:
Kura Medikal Ltd. Şti.
Address: Medikal Park Hastanesi Karşısı, İmbatlı, 6076. Sk. No:10/B, 35575 Karşıyaka/İzmir
E-mail: kingfooddeliveryphuket@gmail.com
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10. Updates
This privacy policy may be updated from time to time. Updates will be published on this page. In case of significant changes, notification will be made through the application.